Privacy Policy

Last updated: April 2026

Spray Vision Ltd ("we", "us", "our") is committed to protecting your personal data and your right to privacy. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Spray Vision Ltd is a company registered in England and Wales (Company No. 14080687), registered office 328 Beaumont Road, Plymouth, PL4 9EN, with our spray workshop based in Plympton. You can contact us by phone on 07791 958009 or by email at sprayvision@outlook.com.

2. What Data We Collect

We collect information you provide directly to us when you:

• Fill in our contact or quote request form
• Send us an email or message via social media
• Call us by telephone

This may include your name, email address, phone number, property address, and details about your project. We also collect basic analytics data (such as pages visited and time on site) through cookies — see our Cookie Policy for details.

3. How We Use Your Data

We use your personal data to:

• Respond to your quote requests and enquiries
• Arrange site visits and carry out our services
• Send you information relevant to your project (not marketing, unless you opt in)
• Comply with our legal and contractual obligations
• Improve our website and customer experience

4. Our Legal Basis for Processing

We process your data on the following grounds:

• Contract performance — to provide the services you have requested
• Legitimate interests — to respond to enquiries and improve our services
• Legal obligation — to comply with applicable UK law
• Consent — for any optional marketing communications

5. How Long We Keep Your Data

We retain customer contact and project records for up to 6 years following the completion of work, in line with standard business and tax record-keeping requirements. Enquiries that do not result in a booking are deleted within 12 months.

6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers (such as email hosting) who process data strictly on our behalf and are bound by data processing agreements. We will disclose data if required by law.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Data portability (where applicable)
• Withdraw consent at any time

To exercise any of these rights, please contact us at sprayvision@outlook.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

Our website uses cookies to improve performance and your browsing experience. Please see our Cookie Policy for full details.

9. Security

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, loss or misuse. Our website uses HTTPS encryption for all data in transit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at sprayvision@outlook.com or call 07791 958009.